Terms & Conditions

1 Definitions

In these Terms & Conditions, the following terms shall have the meanings set forth below:

• "ho3web," "we," "us," or "our" refers to the online gaming platform operated under the domain ho3web.cam and its affiliated services.
• "Player," "you," or "your" refers to any individual who registers an account and uses the ho3web platform.
• "Account" refers to the personal gaming account created by a Player on the ho3web platform.
• "Services" refers to all betting, gaming, and entertainment services provided by ho3web, including but not limited to sports betting, live casino, slots, togel (Indonesian lottery), and sabung ayam (cockfighting).
• "Website" refers to the ho3web.cam domain and all associated subdomains, mobile applications, and platforms.
• "Bonus" refers to any promotional credit, free bet, cashback, or other incentive offered by ho3web to Players.
• "Indonesian Rupiah" or "IDR" or "Rp" refers to the official currency of Indonesia, which is the primary currency used on the ho3web platform.

2 Acceptance of Terms

By registering an account on ho3web, accessing the Website, or using any of our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms & Conditions, you must not use the ho3web platform. Continued use of our Services following any amendments to these Terms constitutes your acceptance of such changes.

ho3web reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. We recommend reviewing this page periodically. Material changes will be communicated via email or prominent notice on the Website. Your continued use of the platform after such changes constitutes acceptance.

3 Eligibility & Account Registration

3.1 Eligibility Criteria

To register and use ho3web, you must meet all of the following requirements:

• You are at least 21 years of age (or the legal gambling age in your jurisdiction, whichever is higher).
• You are a resident of Indonesia or a jurisdiction where online gambling is legal and accessible.
• You are legally capable of entering into binding contracts under applicable law.
• You are not currently self-excluded from gambling activities or registered on any gambling exclusion register.
• You are acting on your own behalf and not on behalf of any third party.
• All information you provide during registration is accurate, current, and complete.
• You have not previously had an account suspended or closed by ho3web for breach of these Terms.

3.2 Account Registration Process

When you register an account on ho3web, you must provide accurate personal information including your full legal name, date of birth, residential address, email address, and mobile phone number. You may only create one account per person. Multiple accounts created by the same individual are strictly prohibited and will result in immediate account closure and forfeiture of funds.

You are responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. Any activity conducted through your account is your responsibility, regardless of whether you authorized it.

3.3 Identity Verification (KYC)

ho3web is required to verify the identity of all players in accordance with international anti-money laundering (AML) and Know Your Customer (KYC) regulations. You will be required to submit identity documents including:

• A valid Indonesian National ID (KTP Nasional) showing your full name, date of birth, photograph, and ID number.
• Proof of address dated within the last three months (utility bill, bank statement, or government-issued document).
• A selfie photograph holding your Indonesian National ID next to your face for identity confirmation.

ho3web reserves the right to request additional documentation at any time to verify your identity, age, payment methods, or compliance with these Terms. Failure to provide requested documents within 14 days may result in account suspension and withdrawal restrictions.

4 Account Security & Verification

You are solely responsible for maintaining the security and confidentiality of your ho3web account. This includes safeguarding your username, password, and any other authentication credentials. You must:

• Create a strong, unique password that is not used for other online services.
• Never share your login credentials with any third party, including friends, family, or alleged ho3web representatives.
• Log out of your account after each session, especially when using shared or public devices.
• Immediately notify ho3web customer support if you suspect unauthorized access to your account.
• Enable two-factor authentication (2FA) if offered by ho3web for enhanced account security.

ho3web will never ask you to disclose your password via email, phone, or live chat. Any such request should be reported immediately to our security team.

You acknowledge that ho3web is not liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain adequate security. If unauthorized activity is detected on your account, ho3web reserves the right to suspend the account pending investigation.

5 Deposits & Withdrawals

5.1 Deposits

ho3web accepts deposits in Indonesian Rupiah (IDR) via the following payment methods: bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The minimum deposit amount is Rp 50,000 for bank transfers and Rp 20,000 for e-wallet transfers.

All deposits must originate from a payment method registered in your own name. Third-party payments (deposits made from accounts not in your name) are strictly prohibited and will result in immediate account suspension and reversal of funds.

Deposits are processed instantly upon confirmation from your bank or e-wallet provider. If your deposit does not appear in your account within 15 minutes, contact our customer support team with your transaction reference number.

ho3web does not charge any fees for deposits. However, your bank or e-wallet provider may apply their own transaction fees, which are your responsibility.

5.2 Withdrawals

You may request a withdrawal of your account balance at any time, subject to the following conditions:

• Your account must be fully verified (KYC documentation approved).
• You must have wagered at least 1x the total deposit amount before requesting a withdrawal (anti-money laundering requirement).
• If you have received a bonus, you must complete the applicable wagering requirements before withdrawing bonus-derived winnings.
• Withdrawals must be made to a bank account registered in your own name matching your verified identity documents.
• The minimum withdrawal amount is Rp 100,000. The maximum daily withdrawal limit is Rp 50,000,000 for standard members (higher limits apply for VIP tiers).

Standard withdrawal processing time is 5-15 minutes for major Indonesian banks (BCA, BRI, BNI, Mandiri) during business hours (09:00-21:00 WIB). Requests made outside business hours will be processed the next business day. VIP members enjoy priority processing.

ho3web reserves the right to request additional verification documents before processing a withdrawal, particularly for large amounts or first-time withdrawals. This is a standard security measure to protect your account.

ho3web does not charge withdrawal fees. However, your receiving bank may apply incoming transfer fees, which are your responsibility. E-wallet withdrawals are not currently supported; all withdrawals must be sent to a verified Indonesian bank account.

5.3 Currency & Exchange Rates

All transactions on ho3web are conducted in Indonesian Rupiah (IDR). If you deposit funds in another currency, your bank or payment provider will convert the amount to IDR at their prevailing exchange rate, and you will bear any associated conversion fees.

6 Bonuses & Promotions

ho3web offers various bonuses and promotions to players, including welcome bonuses, reload bonuses, cashback, free bets, and tournament prizes. All bonuses are subject to specific terms and conditions which are published on the promotional page or communicated via email.

6.1 General Bonus Terms

• Bonuses are intended for recreational players only. Professional players or bonus abusers may be excluded from promotions.
• Only one bonus may be active per player at any given time unless otherwise stated.
• Bonuses must be claimed within the specified validity period (typically 30 days from issuance).
• All bonuses are subject to wagering requirements, which specify how many times the bonus amount must be wagered before associated winnings can be withdrawn.
• Different game types contribute differently to wagering requirements: slots typically contribute 100%, table games 10-50%, and sports bets contribute based on odds (minimum odds requirement may apply).
• Maximum bet limits apply while wagering a bonus (typically Rp 50,000 per bet/spin). Exceeding this limit may void the bonus and associated winnings.
• ho3web reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus abuse (creating multiple accounts, colluding with other players, exploiting software errors, or any other fraudulent activity) will result in forfeiture of bonuses, winnings, and possible account closure.

6.2 Welcome Bonus

New players are eligible for a welcome bonus upon making their first deposit. The standard welcome bonus is 100% of the deposit amount up to Rp 2,000,000, subject to a 30x wagering requirement. This bonus must be wagered within 30 days of issuance. Detailed terms are provided on the promotions page at the time of registration.

6.3 Cashback

Weekly cashback is calculated based on net losses during the promotional period (Monday 00:00 WIB to Sunday 23:59 WIB) and credited to eligible accounts every Monday. Cashback rates vary by VIP tier (0.5% for Bronze up to 1.2% for Diamond). Cashback has no wagering requirement and can be withdrawn immediately or used for play.

7 Betting & Gaming Rules

All bets placed on ho3web are governed by the specific rules of each game type (sports betting, live casino, slots, togel, sabung ayam). Detailed game rules are available within each game section of the Website.

7.1 Sports Betting

• All bets are accepted and confirmed only when you receive a bet slip confirmation number. Bets not confirmed are void.
• If a match is postponed, abandoned, or canceled, bets will be void unless otherwise stated in the specific sport rules.
• Settlement of bets is based on official results published by the governing sports body (e.g., FIFA for football, BWF for badminton).
• ho3web reserves the right to void bets if obvious errors are detected (e.g., incorrect odds due to technical malfunction).
• Maximum payout per bet slip is Rp 500,000,000 unless otherwise specified for specific markets.

7.2 Casino Games

• All casino games use certified Random Number Generators (RNG) or live dealers from licensed studios (Evolution Gaming, Pragmatic Play, Microgaming, NetEnt).
• Game results are final and binding. Disputes must be raised within 30 days of the game round completion.
• If a game round is interrupted due to technical issues, the round will be voided and stakes refunded unless the outcome was already determined.
• Maximum win per game round may apply depending on the game. Check individual game rules for details.

7.3 Togel (Indonesian Lottery)

Togel results are based on official draw outcomes published by the respective lottery operators (Singapore Pools for Togel SGP, Hong Kong Jockey Club for Togel HK, etc.). Bets are accepted until 5 minutes before the official draw time. Results are final and cannot be disputed after official publication.

7.4 Sabung Ayam (Cockfighting)

Sabung ayam is a traditional Indonesian betting game featuring live-streamed cockfighting matches. Results are determined by the arena referee's decision (Meron win, Wala win, or Draw). Bets are final once the match begins. Cancelled or inconclusive matches result in voided bets.

8 Prohibited Activities

The following activities are strictly prohibited on the ho3web platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Fraud & Cheating: Any attempt to defraud ho3web or manipulate games, including collusion, use of bots or automated software, exploiting software bugs, or coordinating with other players.
• Multiple Accounts: Creating more than one account per person to abuse bonuses, promotions, or circumvent restrictions.
• Underage Gambling: Any use of the platform by individuals under 21 years of age.
• Money Laundering: Using ho3web to launder money or engage in any financial crime. All suspicious activity is reported to relevant authorities.
• Chargebacks: Initiating a chargeback or reversal of a deposit without valid reason. This is considered fraud and will result in permanent account closure.
• Abusive Behavior: Harassing, threatening, or abusing ho3web staff or other players via chat, email, or any communication channel.
• Illegal Activity: Using ho3web for any illegal purpose or in violation of local, national, or international laws.

9 Limitation of Liability

ho3web provides its Services on an "as is" and "as available" basis. To the fullest extent permitted by law, ho3web disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

ho3web shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use or inability to use the ho3web platform or Services.
• Technical failures, server downtime, software errors, or internet connectivity issues beyond our reasonable control.
• Unauthorized access to your account resulting from your failure to maintain account security.
• Third-party actions, including payment processor delays or failures.
• Any loss or damage to your device or data resulting from use of the Website.

In no event shall ho3web's total liability to you exceed the amount of deposits you made in the 30 days preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

10 Account Suspension & Termination

ho3web reserves the right to suspend or terminate your account at any time, with or without notice, if we determine (in our sole discretion) that you have breached these Terms & Conditions, engaged in prohibited activities, or pose a risk to the platform or other players.

Upon termination, your right to use the Services immediately ceases. ho3web will return any remaining account balance to you (minus any amounts owed to us) within 30 days, provided your account is fully verified and you have not breached these Terms. Bonus funds, pending bonus winnings, and any funds obtained fraudulently will be forfeited.

You may close your account at any time by contacting customer support. If you wish to self-exclude due to gambling-related concerns, please refer to our Responsible Gaming Policy for permanent self-exclusion options.

11 Dispute Resolution

If you have a complaint or dispute regarding the ho3web platform, Services, or any transaction, you must first contact our customer support team via live chat or email at [email protected]. We are committed to resolving disputes fairly and efficiently.

Your complaint must be submitted within 30 days of the issue arising. Include your account details, a description of the issue, and any supporting evidence (screenshots, transaction IDs, etc.). Our support team will investigate and respond within 7 business days.

If you are not satisfied with the resolution, you may escalate your complaint to our management team. All reasonable efforts will be made to resolve the matter amicably.

If a dispute cannot be resolved through internal processes, you agree to submit to binding arbitration in accordance with the rules of the governing jurisdiction specified in Section 12.

12 Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which ho3web's international gaming license is issued. Any disputes arising from or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

By using ho3web, you consent to the jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.